Support

Our mission is not only to provide great products but also the best support for our users. Support questions are generally answered by one of the application programmers/designers. Since we are devoted to both providing high-quality support and keeping the costs of our products low, we request that you check the product documentation and online FAQs before submitting your question. Most of the support questions have been already answered in the product documentation or in the FAQs below.

If you still fail to find the answer to your question, please contact the and we will reply as soon as possible.



General FAQ

I have not received the application by email after I bought it from the store.
When you purchase a License you will receive an email with the Activation Code that will activate the trial application. If you still do not have the trial version, you can download it from here.

Is it possible to use a Single-User License on more than one machine?
A Single-User License allows you to use the application only on one (1) machine at a time.

Is your store safe?
Our store is managed by SWREG, one of the most popular software processing services: they are using the latest tecnologies to make your buying experience secure. Please refer to their site for further details.

What credit cards can I use? Which are the supported currencies?
SWREG supports different credit cards and currencies, please refer to their site for details.



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